We do everything to ensure that the partnerships we have with our customers create value. Naturally, we supply the very best quality, deliver on time and are always flexible in our approach to our common objective.
Tora focuses on high quality in everything we do. We believe that quality extends not only to our products, but also to our ethical values, as demonstrated by the way we run the business. We strive to exceed the expectations of our customers to our products, service and their perception of our organisation. Our quality procedures are described in out Quality Management System, and we are ISO 9001 certified.
Getting their products delivered on time and to the right place is essential for all our customers. Our advanced ERP system makes it easy for you to be our customer, as we can quickly calculate quality, price and delivery date. 99% of all our deliveries are made on time. We are working hard on getting the last 1% in place.
Flexibility is not a word we invented, even though that's what many of customers claim. We live a world in which everything is moving faster and faster, and in which a single item or a major order have to be delivered as quickly as possible. That's why we believe strongly in our production facilities and workforce being highly flexible and geared to rapid redeployment whenever needed.
Tora believes strongly in close customer focus, and building partnerships with our customers. We do so by helping to improve and innovate our customers' products. We want to be a value-creating partner, able to help our customers to get the best product for the price. Part of that partnership is to create turnkey solutions, and ensure that every step of the process is well-managed.